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Practical thinking on AI automation for business operators.
Zapier-style automations are rigid: trigger → action, no deviation. Agents are different — they reason about context, handle edge cases, and know when to ask. Here's why that distinction matters for your business.
Connect Gmail, Google Calendar, and Linear. Set a 7am daily workflow. Wake up to a plain-English summary of what needs your attention today — written by your agent, not a dashboard.
One orchestrator agent, multiple specialists. The chief of staff receives requests, decides which specialist should handle them, and coordinates the result. This mirrors how good teams actually work — and it scales.
Every business has repeatable processes. Skills let you encode those processes once — "Triage my inbox", "Prepare a proposal", "Run end-of-week reporting" — so your agent executes them the same way every time.